Privacy Policy

This Policy intends to communicate our obligations and processes around obtaining, storing and using personal information relating to past, present and prospective clients. This Privacy Policy outlines how personal information is handled. Any personal information we collect about you will be used, retained and disclosed in accordance with the Privacy Act 2020 and this Privacy Policy.

Acceptance of this Privacy Policy

You acknowledge that you have read and understood this Privacy Policy, and authorise the collection, use, disclosure, and retention of your personal information as described in the Policy when you access, or use any of our products or services, or otherwise provide us with any of your personal information.

This Policy must be read in conjunction with any applicable terms and conditions relating to the use of our Services, including our Terms of Engagement.

What information do we collect about you?

The personal information that we collect about you will depend on the nature of your engagement with us, but may include:

Contact information (name, phone number, email).
Work information (job title, company, location).
Identity information (passport or drivers licence number).
Financial information (Inland Revenue number, bank account details, general ledger transactional information, performance information).
Meeting notes or call recordings.
Billing information (address for service, legal company name).
Employment information (employment documents collected or collated by our HR external recruiting teams or Licensed Private Investigators).

Providing personal information is optional, but if you choose not to supply personal information to us on request, it may affect our ability to provide you with our services or to meet our legal obligations.

How do we collect this information?

Except as otherwise permitted by law, we will collect personal information:

Directly from you when you provide your information to us or otherwise engage with us;
From third parties in some instances, for example: Providers of identity verification or security, government agencies, such as Inland Revenue; credit agencies, employment referees.

Why do we collect this information?

To conduct our business and provide you with our Services.
To engage with third parties on your behalf.
To provide you with information that you request from us.
To verify your identity for legal compliance purposes, including compliance with the requirements of the Anti-Money Laundering and Counter Financing of Terrorism Act 2009.
To communicate with you and notify you about changes to our Services.
To carry out advertising and marketing campaigns.
To update and enhance our services, including ensuring that content on our website is presented in the most effective manner.

Who do we share your information with and why?

We may store, process or back-up your personal information on servers that are located overseas (including through third-party service providers). By providing us with your personal information, you are consenting to the transfer and/or storage of your personal information in this way.

We use, and have access to, selected third-party services that facilitate and complement our accounting services. By accepting our Terms of Engagement, you authorise us to disclose your personal information to the provider of those services to enable the facilitation and provision of those services to you. Any personal information disclosed to these third parties will be subject to the third party’s own privacy policy and practices. If you have any questions or concerns regarding their use of your personal information you should contact them directly. You are free to opt out of this authority at any future time by contacting your regular advisor.

On occasion, we may use your personal information, such as your address or contact details, to provide you with industry information or to introduce you to additional services that we offer.  We may, for example, send you written or electronic communications, electronic newsletters and/or invitations to events. If you do not wish to receive this type of information, you can opt out by contacting us at caleb@daresbury.co.nz, or clicking the Unsubscribe link in our digital newsletters.

We will not sell your personal information to any third-party organisation for marketing or advertising purposes.

How do we keep your data secure?

We take reasonable steps to maintain personal information in a secure environment to prevent unauthorised use. Wherever possible, we take reasonable steps to ensure our third-party service providers are bound by contract to do the same.

How to access, update, delete, transfer your information

You have the right to request access to, and correction of, any personal information that we hold about you in accordance with the Privacy Act, including the right to request that a statement be attached to your information noting the correction sought if we do not agree to make such a correction. If you would like a copy of your information or to have it updated, please contact your usual advisor.

We will always do our best to keep any personal information we hold about you accurate and up to date before we use it but do rely on you to notify us as soon as possible of any updates or changes to your personal or contact details.

What happens when our Privacy Policy changes?

Changes to this Policy may be necessary to reflect business or technology changes, or legal developments. If we change this Policy, we will post a revised version on our website and such changes will take effect from the date they are posted. If you do not agree to these changes, you will no longer be able to access or use our Services.

Questions, complaints, requests or queries

If you have any questions or requests about privacy-related issues or wish to make a complaint about the handling of your personal information, please contact your advisor.